The Kew Care Group was founded in 2003 by Josie Dalli and her husband Dominic, with a simple mission: to create small, high-quality homes where personal care always comes first. Josie is a physiotherapist with a long-standing passion for elderly care and rehabilitation, and her experience guides every home in the group.
Helen Haughton, our Operations Manager, oversees the day-to-day running of the homes, supporting management teams so staff can provide the very best care to residents. She is ably supported by Amanda Sloper, our Operations Business Manager, who ensures everything from finance and admin to wellbeing and events fits perfectly with our care-focused approach.
Our staff teams, both in the homes and in management, are at the heart of everything we do. Through continuous professional development and regular support, they thrive in creating a welcoming, caring community where residents feel valued and at home.
RAYNA POWELL - Manager, The Manor Cottage
Hi, I’m Rayna, and I manage The Manor Cottage Residential Home in Frenchay. Our team works hard to make every resident’s life as fulfilling and comfortable as possible, going above and beyond to meet each individual’s needs.
I started working in care in 2006 and joined our sister home, Cleeve Lodge, in 2011. I moved to The Manor Cottage in 2016, and I’ve loved focusing on excellence in end-of-life care, recently helping the home achieve Gold Standard Framework accreditation. I hold a Level 5 Diploma in Leadership and Management, building on my NVQ Level 3 in Health and Social Care.
Outside of work, I live with my husband and two children. My favourite part of the job is seeing residents happy and engaged, whether it’s joining in with activities or celebrating special moments, it’s those little joys that make every day rewarding.
RISA JOBBINS - Registered Manager, Cleeve Lodge
Hi, I’m Risa, and I’m the Registered Manager at Cleeve Lodge Residential Home in Downend. We care for adults over the age of 65, whether they need support with daily living or simply enjoy companionship. We also have a Quiet Wing, providing a peaceful and secure environment for residents who benefit from a calmer setting.
I started working in care in 1998 and joined Cleeve Lodge in 2008. I hold NVQ Level 2 and 3 in Health and Social Care, and I achieved my Level 5 Diploma in Leadership and Management in 2018. Over the years, I’ve learned that teamwork truly makes all the difference, and I love supporting my staff to provide the very best care for our residents.
Outside of work, I live with my partner, Aaron, our three children, Lewis, Kieran, and Sophie, and two lively dogs! My home is always busy and noisy, but it’s full of laughter, and my children never fail to make me smile. My favourite part of the job is seeing residents happy and engaged, whether it’s taking part in activities or enjoying quiet moments together.
AMY LOUISE-LEE - Registered Manager, Green Willow
Hi, I’m Amy, Manager of Green Willow, our small and welcoming care home in West Sussex, just a short distance from the sea. At Green Willow, we support people over the age of 65 with both short-term respite stays and long-term care, creating a warm and friendly environment where residents and staff truly feel like an extended family.
I first joined Green Willow in 2015 as a Care Assistant and was proud to become a Manager in 2020, alongside completing my Level 5 qualification in Leadership and Management. Being able to grow my career here has been incredibly special.
Outside of work, I’m mum to two young boys, Theodore and Zachary, who love visiting the home and joining in with activities whenever they can. I’m a big believer in the importance of intergenerational connections and the joy they bring to our residents.
One of my favourite quotes is from Roald Dahl: “Somewhere inside all of us is the power to change the world.” I truly believe that even the smallest moments of kindness can make a real difference to someone’s day.
HELEN HAUGHTON – Registered Manager, Westbourne
Westbourne is proudly led by a senior team of experienced professionals who work together to ensure every resident receives the highest standard of care. The team includes Josie Dalli, our Operations Director, along with registered manager Helen Haughton and Amanda Sloper, who each bring their expertise in operations, administration, registered management, and specialist areas such as dementia care and end-of-life excellence.
By working collaboratively, they make sure the home runs smoothly, staff are well supported, and residents and their families feel valued and cared for. This team approach helps Westbourne remain a welcoming, safe, and nurturing community where every little moment matters.
JOSIE DALLI - Operations Director, Kew Care Group
Hi, I’m Josie, Operations Director at Kew Care Group. I support the residents and staff across all four homes, visiting regularly to check quality, offer guidance, and share new initiatives. I work closely with Helen Haughton and Amanda Sloper to make sure each home runs smoothly, meets our high standards, and that staff feel supported to provide the very best care.
I’m a physiotherapist by training and have always loved working with older adults. After returning to the NHS following having children, I realised that running care homes would give me the perfect balance of flexibility and purpose. Together with my husband Dominic, we started Kew Care Group in 2002, and I love the ever-evolving challenges and rewards the role brings.
Outside work, I enjoy spending time with my family, walking our dog, gardening, and volunteering in the local community. We make sure to get away to Portugal each year and love travelling further afield when we can.
The best piece of advice that I have ever read is in a quote from Maya Angelou – “People will forget what you said, people will forget what you did, but they will never forget how you made them feel”, and I try to remember this at work and at home!
HELEN HAUGHTON - Operations Manager, Kew Care Group
Hi, I’m Helen, and I support the homes in the Kew Care Group as Operations Manager. I’ve been working in health and social care since 2001, and I joined Kew Care Group in 2008. I spent ten years as Registered Manager at Cleeve Lodge Residential Home, where I’m proud to have helped the home achieve an Outstanding CQC rating in 2018.
Since 2018, I’ve taken on the Operations Manager role full-time, splitting my time between all four homes to make sure everything runs smoothly, staff are supported, and residents receive the very best care. I’m also part of the senior team that jointly leads Westbourne, helping oversee day-to-day operations and ensure the home remains a welcoming, safe, and nurturing community.
AMANDA SLOPER – Operations Business Manager
Hi, I’m Amanda, and I’ve been part of Kew Care Group for many years. I became Operations Business Manager in 2019 and now look after the finances across all four homes, while also supporting wellbeing, activities, and events to make each home a welcoming place for residents. I started at Cleeve Lodge as an Administrator, and I’ve always loved taking residents out to enjoy local attractions, something I still do across the homes whenever I can.
I’m also part of the senior team that jointly leads Westbourne, working alongside Josie and Helen to ensure the home runs smoothly and residents, families, and staff are fully supported.
Outside work, I enjoy spending time with my family, whether that’s on holiday, weekends away, or enjoying a competitive board game. One question I was once asked was whether I’d choose wealth, health, or happiness. I chose happiness, because when you’re happy, nothing else really matters!
Kew Care Group Trainer & Dementia Lead - Mel Marchant
Hi, I’m Mel, and I’ve worked in health and social care for over 30 years, including many years as a Registered Manager, with the last five years at Westbourne. I’m passionate about dementia care and training, and in 2021, I completed a Dementia Lead course, gaining Train the Trainer certification in Dementia Awareness.
I now have the privilege of sharing my knowledge as a Kew Care Group Trainer, helping our teams across all four homes develop their skills and confidence. I’m also part of the senior team at Westbourne, working alongside Josie, Helen, and Amanda to ensure the home runs smoothly and residents, families, and staff are fully supported.
Outside work, I live with my husband, Steve, and enjoy spending time with him and socialising with friends.
KARA MORALLY -PA & Website/Social Media Manager, Kew Care Group
Hi, I’m Kara, and I manage the website and social media for Kew Care Group from our main office. I love sharing the stories, events, and everyday moments that make our homes so special, from seasonal activities and birthdays to anniversaries and fun resident-led events. I also update our care home pages on carehome.co.uk each week, and I work as PA for Josie Dalli, supporting her both in and out of the office.
Before joining Kew Care Group, I worked in childcare, which has always been a passion of mine. During that time, I had the opportunity to work closely with Josie and her family. When she offered me the chance to take on the PA and website role, I jumped at the opportunity to develop new skills while staying connected to people I had grown close to. I bring the same patience, care, and energy from those years into everything I do, whether it’s creating content, reporting on life in the homes, or supporting families and staff.
I’m passionate about keeping families connected and celebrating the little moments that make life at our care homes so special.
