Green Willow is a modern, fresh house set in a wonderful garden near East Preston village, not far from the sea. It has been a home from home for older people since 1985 and has made its name focusing on the highest standards of care.
In a CQC inspection in September 2016 relatives "specifically sought us (the inspectors) out so they could express how impressed they were with the dedication and kindness that the staff showed their family members".
Care and communication are paramount and our teams of experienced and qualified staff are on duty 24 hours a day to deliver person-centred services designed to meet the diversity of needs of our residents. We are happy to be "flexible and responsive to people’s individual preferences", CQC 2016.
The atmosphere for residents and staff brings a real sense of community, and residents and visitors can develop their own social fabric with friends, old and new. People have the chance to try new activities and events and continue with their current favourites and these are personalised to the resident’s interest and abilities. These may include games, exercise groups, manicures, baking and craft. There are trips and excursions, whilst gardening is often weather dependent! Resident Circle and Manager Clinics and reviews are held regularly. Every summer we host a Jazz Festival as part of the local East Preston festival.
All the en-suite rooms at Green Willow, some with full bathrooms, are light and beautifully presented. Most have views of the garden, many with French doors. We have superb fully assisted spa bath and shower facilities and a hairdressing suite and treatment room. Two sitting rooms and a dining room allow level access to the secluded gardens.
The team of hotel services staff produce a wonderful range of home cooked meals, and we try to source vegetables and herbs from the garden. There is a great flexibility of choice and preference, and diet and nutrition play a key role in menu planning with residents. Meals are taken in the dining room, in bedrooms, or in one of the sitting rooms in private if requested with guests. Or, of course in the garden in the summer! Events, themed activities and birthdays are always a special treat at any Kew Care Group Home, with food to match.